Privacy policy
Date of last update: 03.09.2024
We take the protection of your personal data seriously and are committed to safeguarding your privacy. This Privacy Policy explains how First First Aid collects, uses, discloses and protects personal information when you
use our services, including our website, our apps and our social media presences.
1. responsible body
Responsible body:
First First Aid
Ansuya Marais
Zürich, Switzerland
Telefon: +41 00 000 00 00
E-Mail: ansuyamarais@gmail.com
Contact for data protection inquiries and concerns:
Phone: +41 00 000 00 00
E-mail: ansuyamarais@gmail.com
2. types of data processed
We process various types of personal data, including
2.1 Contact details
Examples: Name, e-mail address, telephone number
Purposes of use: To communicate with you, to respond to inquiries and to provide services.
2.2 Demographic information
Examples: Gender, date of birth, place of residence
Purposes of use: To personalize our services and to create targeted advertising.
2.3 Usage data
Examples: Information about how you use our services, pages visited, interactions with features, IP address, browser type and settings
Purposes of use: To improve and customize our services, analyze trends and troubleshoot.
2.4 Technical data
Examples: Information about your device and internet connection, device identifiers, operating system, platform.
Purposes of use: To optimize the services to ensure that our services work correctly on different devices.
2.5 Content data
Examples: Posts, comments, photos and other content published by you.
Purposes of use: To manage content on our services and to interact with other users.
2.6 Social media and platforms
Examples: Data provided by third parties such as Facebook, Instagram, LinkedIn, YouTube, Vimeo, TikTok and similar platforms when you use or connect to our Services through these platforms.
Purposes of use: To identify and authenticate users to enable social interactions.
3. purposes of data processing
We process personal data for the following purposes
3.1 Provision and management of our services
Example: To create and manage user accounts, to provide content and to carry out transactions.
3.2 Responding to inquiries and communicating with you
Example: To respond to your requests, send notifications and communicate with you.
3.3 To improve and customize our services
Example: To analyze usage trends, collect feedback and optimize our services.
3.4 Marketing and advertising, including targeted advertising
Example: To provide personalized advertising and to communicate about offers, products and services.
3.5 Compliance with legal obligations
Example: To comply with legal requirements, such as tax reporting and accounting.
3.6 Protecting our rights and interests
Example: To protect the security and integrity of our services and to enforce our terms and conditions.
4. legal bases for data processing
The processing of your personal data is based on one or more of the following legal bases:
4.1 Consent
Example: If you have given us your express consent to process your data, e.g. to receive marketing emails.
4.2 Performance of a contract or implementation of pre-contractual measures
Example: For the performance of contracts or for the preparation and execution of contracts with you.
4.3 Fulfillment of a legal obligation
Example: To comply with legal obligations, such as tax or accounting regulations.
4.4 Protection of vital interests
Example: To protect your vital interests, e.g. in an emergency or in the healthcare sector.
4.5 Performing a task in the public interest or exercising official authority
Example: When we act as a public body or authority.
4.6 Safeguarding legitimate interests
Example: To pursue our legitimate interests, provided these are not overridden by your interests or fundamental rights and freedoms.
5 Disclosure of data to third parties
We will disclose your personal data to third parties to the extent permitted by law and necessary to fulfill the above purposes. This may include:
Service providers: to assist in the provision and improvement of our services.
Social media and platforms: When you connect to or use our Services through these platforms.
Law enforcement authorities and other public authorities: When required by law.
6. data protection rights
In accordance with applicable data protection laws, you have certain rights in relation to your personal data. These rights include:
6.1 Right of access
You have the right to obtain confirmation from us as to whether or not personal data concerning you is being processed by us. If this is the case, you have the right to obtain information about the processing and a copy of the data that we have stored about you.
6.2 Right to rectification
If the data we process is inaccurate or incomplete, you have the right to request that this data be corrected and updated.
6.3 Right to erasure
Under certain circumstances, you have the right to request the erasure of your personal data. This right exists, for example, if the data is no longer required for the purposes for which it was collected or if you withdraw your consent to processing.
6.4 Right to restriction of processing
You have the right to request the restriction of the processing of your data if you contest the accuracy of the data, if the processing is unlawful but you oppose the erasure of the data, or if you have objected to the processing.
6.5 Right to data portability
You have the right to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller if this is technically feasible.
6.6 Right to object to processing
You have the right to object to the processing of your personal data on grounds relating to your particular situation. In this case, we will no longer process your data unless there are compelling legitimate grounds for the processing which override your interests, rights and freedoms.
To exercise these rights, please contact us using the contact details provided in section 1 for data protection inquiries. We will process your requests within the statutory time limits.
7 Cookies and tracking technologies
Our website uses cookies and similar tracking technologies to analyze and improve the use of our services.
8. changes to this privacy policy
We reserve the right to change this privacy policy to adapt it to legal requirements or to reflect changes in our services. Updated versions will be published on our website.
Please check this privacy policy regularly to stay up to date.
9. contact us
If you have any questions or concerns about this Privacy Policy or wish to exercise your data protection rights, please contact us using the contact details provided in section 1 for data protection inquiries. Thank you for your trust in our services. We assure you that we treat your personal data with the utmost care and responsibility and always endeavor to protect your privacy.
10. data security
We take the protection of your data seriously and use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse or alteration. Our security measures include encrypted connections, access restrictions and regular security checks.
11 International data transfer
If you use our services outside Switzerland or the European Union, your data may be transferred to countries that may not offer the same level of data protection. However, we take appropriate measures to ensure that your data continues to be adequately protected in accordance with applicable data protection laws.
12. minors
Our Services are not intended for minors and we do not knowingly collect personal data from anyone under a certain minimum age (e.g. 16 years old, depending on local data protection regulations). If you become aware that we have collected data from minors, please contact us so that we can take appropriate steps to delete this data.
13. complaints
If you believe that we have violated your data protection rights or you are not satisfied with our data processing, please contact us. You also have the right to lodge a complaint with the competent data protection authority to the competent data protection authority - https://www.edoeb.admin.ch.
14 Applicable law
This Privacy Policy is governed by the data protection laws of Switzerland and the European Union, depending on where you are located. In the event of a dispute, the applicable law will be used for clarification. Thank you for taking the time to read our privacy policy. We appreciate your trust in our services and will continue to do our best to ensure that your privacy is protected and your data is handled responsibly.